Privacy Policy
Last updated: January 1, 2025
Changzhou Semyuan Mold Co., Ltd. ("Semyuan," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
When you interact with Semyuan Mold, we may collect the following types of information:
Contact Information: Name, email address, phone number, company name, and job title when you submit inquiries or request quotes.
Business Information: Project specifications, product requirements, and technical drawings you share for quotation purposes.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
Communication Records: Records of correspondence when you contact our sales or technical support teams.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide quotations for mold manufacturing services.
To communicate with you about your projects, orders, and technical requirements.
To improve our website, products, and services based on your feedback and usage patterns.
To send you relevant industry updates and company news (with your consent).
To comply with legal obligations and protect our legitimate business interests.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With trusted service providers who assist us in operating our website and conducting business, subject to confidentiality agreements.
When required by law, regulation, or legal process.
To protect our rights, privacy, safety, or property, or that of our customers or others.
In connection with a merger, acquisition, or sale of company assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure SSL encryption for data transmission.
Access controls limiting employee access to personal information.
Regular security assessments and updates to our systems.
Confidentiality agreements with employees and contractors.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
Active business relationships and ongoing projects.
Legal, accounting, or reporting requirements.
Resolution of disputes and enforcement of agreements.
When no longer needed, we securely delete or anonymize your information.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal requirements.
Objection: Object to certain processing of your personal information.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us:
Remember your preferences and settings.
Understand how you use our website.
Improve website performance and functionality.
You can control cookie settings through your browser preferences.
8. International Data Transfers
As a company based in China serving international customers, your information may be transferred to and processed in China. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Changzhou Semyuan Mold Co., Ltd.
Address: No. 56 Liyuan Road, Xuejia Town, Xinbei District, Changzhou, Jiangsu, China
Email: info@shengmingyuanglobal.com
Phone: +86 180-6878-6298